Hello,
Is there any way to merge the duplicate customers of Shopify in bulk?
Hello @Mehtab_Ali
You can merge customers on shopify by referring the link below
Link- https://help.shopify.com/en/manual/customers/manage-customers
You can use paid apps like Doppelganger.
App link - https://apps.shopify.com/doppelganger-app
Hope this solves your problem
Hi, @Mehtab_Ali . I’m happy to help you out with this!
At the moment, you can only merge two customer profiles at a time. This can be done by either going into a customer profile from the Customers page and clicking More actions > Merge customer, or by selecting two customers on the Customers page and clicking … > Merge customers. We have more information on merging customers here.
That being said, can you tell me more about the customers you need to merge? For example, are you merging multiple customer profiles into one customer profile? Or do you have many different customer profiles with duplicates that need to be merged? The reason I ask is so that I can pass along this information and any feedback you have about the process to our team who looks into improvements we can make. I can see the benefit in having more options when merging customers so I definitely want to share that with the team.
Please let me know if you have any questions!
Hello Erin and thank you for your reply.
I am aware of the solution you said above.
Actually while placing the order I came across a few customers in my store who are already created under multiple profiles, I wonder how many customers are there. That’s why I was willing to run a diagnostic through all the customers’ databases in my store and merge duplicate customers’ data if any. This way I can validate my customer’s profile more efficiently.
Moreover, I just saw you are from Shopify staff, can you please look into another question I just asked?
Thanks Dev. The Shopify built-in solution does solve my problem, I hope the app does, I am on it to check it.
Hello Dev,
Just went across the suggested App, it doesn’t help that much. It has a similar process as the Shopify platform solution.
I am looking for a solution which finds and merge itself, like we use to merge our contacts on the phone.