Metafields please help

[precision1]

I have set up metafields, yet when I go to view the content on the product page it is empty. I have tried multi line text as well as rich text. I would like to use rich text. As you can see the text is there just not showing up. What am I possibly missing? Thanks.

[PieLab]

Hi @precision1

You’ve set up your metafields correctly. The problem is almost always a mismatch between the metafield type and the block you are using in the theme editor. To display a Rich text metafield, you must use a “Rich text” block.

Here is the direct fix: In your theme customizer, go to your product page template. In the “Product information” section on the left, click “+ Add block” and select the “Rich text” block (not the plain “Text” block). Click on this new block, and in its settings, click the “Connect dynamic source” icon, which looks like a stack of cylinders. Select your “Useful Information” metafield from the list that appears.

Your content should appear in the preview instantly. Don’t forget to save your changes.

Hope this helps!

[tim_tairli]

Rich text type input should accomodate different text types as dynamic sources without problems:

Dynamic data sources

For example this is “Date”, “Rich text” and “List of single line text” MFs:

I do not see why your configuration fails.
Either glitch or something theme specific?

Try using your MF in a theme like Dawn?

[masoomi-saxena]

Hey there, are you using online store 2.0? Have you added a block in the theme editor? Ensure the text field is mapping data from the metafield. And opt for “use dynamic source: Useful Information.“

Also, check if liquid code is rendering the metafield or not. The correct code in the product section should be this:

{{ product.metafields.custom.useful_information | metafield_tag }}

For more accurate metafields mapping for your products and variants and feeding it into Google Merchant Center, you can try AdNabu, a built for Shopify product feed management app.

[precision1]

Hi

Switched to rich text still nothing, maybe it is my theme? Venue 18

[tim_tairli]

Looks very strange.
I’d get fresh copy of dawn from theme store and try it there.
You should be able to add a Rich text block or section on a product page and try.
If this does not show properly, I’d talk to Shopify.
If it does, then to the Theme support.

I can have a look in your admin if you want – interesting to understand why this happens. DM me your store url and collab request code then.

[masoomi-saxena]

Theme should not be a problem. Look for the block or manually insert metafields in the metafields section of Shopify admin. This shouldn’t happen.

[precision1]

Ok here is everything I have done maybe I missed something