Missing ‘Additional Payment Method’ Section

Topic summary

A user is unable to locate the ‘Additional Payment Method’ section in their Shopify Payments settings, preventing them from adding PayPal as a payment option.

Key Details:

  • The section that typically allows merchants to add alternative payment methods (like PayPal) is completely missing from the Payments interface
  • An image was provided showing the current Payments page layout without the expected section

Current Status:

  • The issue remains unresolved with no responses yet
  • The user is seeking guidance on how to make this section visible or restore access to it
Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

The entire ‘Additional Payment Method’ section is not visible on my Payments Section. How can I make this section visible so I can add PayPal ?

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