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Hi @Reyan
If your home page is showing a 404 error after importing a new theme from a ZIP file in Shopify, it usually indicates that the homepage was not set up correctly with the new theme or there might be an issue with the theme files. Here’s how to troubleshoot and resolve this:
1. Publish the New Theme- Go to Online Store > Themes in your Shopify Admin.
- Ensure that the imported theme is published. If it’s not, click Actions > Publish next to the new theme.
- Check if the 404 error persists after publishing.
2. Set the Homepage Layout- If you’re still seeing a 404 error, go to the Theme Editor:
- In Online Store > Themes, find your theme and click Customize.
- In the Theme Editor, confirm that a homepage layout has been set up. Some themes require you to configure sections and content on the homepage manually after importing.
- Make sure that the “Home” template or default page layout is selected in the theme settings.
3. Check the Navigation Menu- Go to Online Store > Navigation and check your menu links.
- Make sure that your “Home” link points to https://yourstore.myshopify.com/ and not to an outdated or incorrect URL that may have changed with the theme import.
- If there’s a “Home” link that doesn’t work, delete it and add a new link pointing to the homepage.
4. Review URL Redirects (If Applicable)- If you recently changed your URL structure or have URL redirects set up, go to Online Store > Navigation > URL Redirects.
- Ensure that there’s no redirect pointing the homepage to an incorrect location or causing a loop.
5. Reinstall the Theme (If Needed)- If none of the above steps work, there may be an issue with the theme file itself.
- Try deleting the theme and re-importing it. Go to Online Store > Themes, click Actions > Remove for the imported theme, then re-upload the ZIP file.
6. Contact Theme Support- If the issue persists, there might be a bug in the theme files. Reach out to the theme developer or support team for assistance. They may need to check for missing or misconfigured files.
7. Clear Cache and Check Again- Sometimes, clearing your browser cache or trying a different browser can resolve display issues after making changes in Shopify.
Following these steps should help resolve the 404 error on your homepage after a theme import. Let me know if you need more help with any of the steps!
Best regards,
Daisy