How do I delete the items that remain in FB after being deleted in Shopify. Despite the fact, 32 items are not in Shopify, I am unable to delete them in my FB Shop. Please help!
Hi, this is a great question!
This is the Facebook catalog’s expected behavior. Products are not systematically removed from the Facebook Channel’s catalog. It is expected to see that products stay in the catalog even after they are removed from Shopify or made unavailable on Facebook. These products will be displayed as “status: hidden” rather than “active.”
You can confirm a product’s status by going to your Facebook Catalog manager.
Hope this was helpful!