My Shopify store got cloned and looking to rebuild Google results!

Topic summary

Issue: A long-running Shopify store was cloned by a non‑Shopify mirror site using a very similar URL. Operators appear to be in Malaysia; infrastructure involves Cloudflare (Canada). The original store’s Google traffic has dropped, raising concern about diverted traffic.

Actions taken: DMCA (Digital Millennium Copyright Act) takedown notices submitted to Shopify and search engines. Reports filed with Cloudflare, which is described as a pass‑through network with limited enforcement. A second merchant reports the same problem; their mirror is hosted on CloudWall Ltd, and they’ve also filed DMCA and reported to Google/Cloudflare.

Requests: The original poster seeks a Google Analytics consultant/company to determine if traffic is being siphoned and how to recover rankings.

Suggestions provided:

  • Follow a detailed guide to report copyright infringement to Google (linked resource). Consider contacting the guide’s authors for help.
  • Seek expert referrals via Shopify-focused podcasts (several shows suggested).

Context/terms: Mirror site = a copied website; Cloudflare = pass‑through CDN/proxy limiting direct hosting control.

Status: No resolution yet. Takedown and reporting efforts are ongoing; key questions remain about diagnosing traffic diversion and effective takedown pathways with hosts/CDNs.

Summarized with AI on December 29. AI used: gpt-5.

Help! We noticed our Shopify store of 11 years got cloned, using a very similar url. Hosted out of Canada but the owners are in Malaysia. We submitted the DMCA take-down notice with Shopify, who can’t help because they are not a Shopify store - they just look like it because their site is a mirror of ours. We have reported to search engines, but their host is Cloudflare in Canada - which doesn’t even give the option for DMCA digitally because they seem to be in the business of hosting fraud accounts.

*To make matters worse, our Google traffic has tanked. We worry that our traffic is being diverted. Can anyone recommend a Google Analytics consultant/company that can help us figure out if this is happening, and how to right this?

This article has information about submitting a copyright infringement on Google: https://www.redpoints.com/blog/how-to-report-copyright-infringement-to-google/

Not sure exactly what you reported to search engines but I would cross-check with that guide to see if you’ve done what they suggest (could also contact them, since they wrote on the topic they’ve probably done it a few times before).

Another idea, reach out to Shopify podcast hosts. They interview various people of different skillsets, so might be able to provide a recommendation on someone that has expertise in this area.

Some Shopify podcasts I’m familiar with:

Good luck

Thank you for your guidance. I’m in the weeds and appreciate your help!

Hello @LD_LTS ,
We are facing the same issue. We’ve already reported the situation to Google, submitted the DMCA take-down notice, and reported to Cloudflare, who can’t do anything because they’re just a pass-through network. The mirror website of my store is hosted on CloudWall Ltd. I would like to know if anyone else can help too.