Hello All. I am not a Shopify customer, but someone has used this platform to launch a website that mirror images mine. I am trying to talk to Shopify to see if there is something they can do but I am unable to get a phone number for the UK. My website is www.letterboxliquorice.co.uk and the mirror site is www.myliquorice.co.uk . would be interested to hear other peoples comments on this and if this is a common problem!!! BTW I have sent a cease and desist letter so awaiting a response.
Hi, @darrengordon .
Thank you for bringing this to our attention. At Shopify, we take these types of complaints very seriously; however, do request that you submit this through our Legal page. If you believe the store to be on Shopify, and if you are the rightful owner of the content on the mirrored website then you’ll want to fill in a DMCA takedown request. You can also file an Acceptable Use Policy violation here. Both of these routes will send your requests to our Legal team for further review so they can take appropriate action based on the outcome of their investigation.
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