My website is not displaying in Nigeria unless I use vpn of another country

Store Design
, ,

Topic summary

A Shopify store owner reports that their website (wearitalluxury.com) is inaccessible when accessed from Nigeria without using a VPN connected to another country. The site loads normally only when routing through a foreign VPN server.

Current Status:

  • Issue confirmed by the store owner
  • No resolution yet identified
  • Discussion remains open with initial troubleshooting questions

Follow-up Questions Raised:

  • Whether the store was created while based in Nigeria
  • If Shopify customer support has been contacted about the issue

This appears to be a regional access or DNS-related problem that may require investigation into geo-blocking settings, hosting configurations, or ISP-level restrictions in Nigeria.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

My shopify website is not showing when I try to load it here in Nigeria https://wearitalluxury.com/

unless I use vpn of another foreign country, I need help on this

thanks

2

Hello there @MrTreasure Are you based in Nigeria and did you create the store there? Also, have you tried getting in touch with customer support yet?