Topic summary
Main issue: A Shopify-based website is not showing for users in Nigeria. The owner reports most customers are in Nigeria and the site returns an error, with a screenshot attached illustrating the problem.
Recent update: The owner asked to be guided through “the first solution,” implying a prior suggestion was offered, but no solution details are provided in the visible posts.
Key details: An error image is central to understanding the issue; the exact error message and technical context are not described in text. Tag indicates the topic relates to a Shopify theme (storefront template/design).
Status: Unresolved and ongoing. No confirmed fixes, decisions, or action items recorded.
Unanswered questions: What specific error appears in Nigeria, whether the problem affects all users or certain networks, and any prior troubleshooting steps or configuration changes.
website not showing in Nigeria location specifically and most of my customers are from there. how can you help. it keep showing error like the image i attached
can you put me through the first solution please