Need Help plz
Hey, @ash32 !
We’ll need to access your account in order to investigate this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
Hi Summer
where do i find create a support request after logging in
Thx
@ash32 After visiting the link and logging in, you’ll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You’ll then see the option to create a support ticket on the next page.
1 Like
Your ticket number is 29148512.
Done, whats next
Thx
Im still waiting?
@ash32 Glad to hear you’ve opened a support ticket. The appropriate team will reach you through that ticket, so please continue communicating with them there. Thanks!