Need Help: Automated Post-Purchase Email + Payment Workflow for Third-Party Service Redemption

Shopify Discussion
,
1

Hi all. Seeking Shopify advice from the good folks here.

Short version: can one make Shopify issue customers of a specific product with a specific (coded) post-transaction email?

Context:

I sell a service online. I would like to start selling this in e-com stores running Shopify. The stores would list the product on their site as they do any other product and the customer would redeem the service with me post checkout, e.g. an experience voucher.

Bonus points for ideas on how to also automate the payment processing from the third party to me.

Thanks

2

Hi @Nanret

You can automate post-purchase emails for specific products using Shopify’s Flow (for Shopify Plus) or an app like Klaviyo or Shopify Email. Here’s how:

  • Tag the product in Shopify (e.g., “service-voucher”).
  • Use Flow (if on Plus) or Klaviyo to trigger an email when a customer buys that product. The email can include a unique voucher code or redemption instructions.
  • If you need to generate unique codes, apps like Govalo or Gift Card Pro can help.

For automated payments from third-party stores, you might need a custom invoicing solution or a Zapier integration to auto-bill the store per sale. If payments are recurring, Stripe Connect or PayPal Payouts can distribute funds

1 Like