Need help with a visual bug by Shopify Inbox

Store Design
1

Hi everyone,

I have a problem with the Shopify inbox app. I tried reaching out to customer support of Shopify and they refer me to the developers of my theme. I reached out to the developers of my theme and they’re saying that it’s a third-party app and they are not able to help me which makes sense since it’s Shopify’s app. The problem that I’m having is that it’s overlapping with my sticky checkout button.

I’d like to have the Shopify inbox app button behave like the back-to-top button. Please see the video recording: Opera - (1) Discounted Creed Aventus Perfume – inspiredscentsco - Opera - 4 November 2021 | Loom
I hope someone can help me out here.

2

Hi,

I think you should disable the Chat with us button on the product page.

3

Yeah, looks like. That’s going to be the answer for this.