Main issue: Customize the post-purchase “Thank you” page and the order confirmation email only when a specific payment method is used. Desired behavior: change the page heading from “Your order is confirmed” to “Your order is pending” for that method, and tailor the email likewise.
Current guidance: The Thank you page is part of Shopify Checkout. Customization is generally limited and requires Shopify Plus. Order confirmation emails support a single default template unless third‑party apps are used; method-specific emails aren’t supported natively.
Update: The requester is on Shopify Plus but cannot edit the checkout because checkout.liquid is deprecated. They tried several apps without achieving the desired per‑payment-method behavior.
Key terms: Shopify Plus (enterprise tier with extended checkout options). checkout.liquid deprecated (legacy checkout customization no longer available). Thank you page (post‑purchase confirmation page).
Status: Unresolved. The thread seeks a way to implement payment‑method‑specific messaging on the Thank you page and in emails under current Shopify limitations. No concrete solution or app workaround identified yet.
Summarized with AI on December 15.
AI used: gpt-5.
how can i customize the thank u page for specific payment method regarding order confirmation? also want to customize the Email template as well for that only specific method .
The Customization i want
Currently on the thank u page when someone placed an order , Heading is “ Your order is confirmed “ , i want to customize it to when someone selects some specific payment method that title will be change to “ your order is pending “ but that will be only for some specific payment method , not for all , same goes for mail template
Thank you page counts as Shopify checkout page and Shopify doesn’t allows any changes on the checkout page until and unless you have a Shopify Plus plan so unfortunately if you’re not on that plan then you can’t make any changes in Thank you page.
Regarding the email template, I don’t think it will work in a way that a completely different email would be send to customers if a specific payment method is used because Shopify only allows one email template by default until and unless you’re using any third party apps.
Thank you for the reply , We are on the shopify plus plans but still cant edit the checkout page as checkout.liquid is depreciated & i checked few noticable apps , still was not able to get what i want
