See also Shipping Label format
Topic summary
A user reports that Shopify’s shipping label printing functionality changed over the weekend, causing individual labels to generate in the wrong orientation.
The Problem:
- Avery Presta 94278 labels (8x11) now print in portrait instead of landscape orientation
- Labels appear incorrectly rotated and smaller than normal
- Manually forcing landscape mode through printer settings doesn’t resolve the issue
Workaround Found:
- Printing multiple labels simultaneously (batch printing) generates them in the correct orientation
- This workaround isn’t reliable for merchants with single orders
Technical Details:
- Issue affects both Firefox and Chrome browsers
- User confirms this is not a local printer, browser, or operating system problem
- The labels had been printing correctly for months prior to this weekend
The issue remains unresolved for single-label printing, with no official response or fix mentioned.