We have had no sales or traffic since we went on vacation back in April. I am not sure what happened but we are paying our subscription every month & getting nothing back out of it. Please help!!! Store name is JLPFarmsTN Native Plants.
HI @lp73
Hello so sorry to hear that i thing you need to update your store and do SEO again or you should try out ned design and theme update
Feel free to reach me for more Information
Hi @lp73 ,
I am from Mageplaza - Shopify solution expert.
I would be happy to review your website and provide feedback on the performance. Here are my recommendations to improve UX/UI of the website:
1. Adding Support section
You should add your customer service policies such as: privacy policy, return policy, shipping policy, FQA. Adding these will address purchasing hesitation and build trust to your customers. Also, adding a chat box to quickly support your customers.
Here is a reference:
2. Improve promotional banner and section on Homepage
You should add seasonal banners for current promotions or collections (e.g., Summer Sale, Winter Collection) to catch the attention of customers.
Additionally, featuring sections like “Best Sellers” and “On Sale”, New arrivals on the homepage can drive attention to popular and discounted products, encouraging visitors to engage more with your site. Here is a reference:
3. Provide more details of your products
The lack of product information might be an issue for the conversion as it will cause the hesitation to purchase. Including more product details can give customers more confidence in their purchases, reducing potential returns or dissatisfaction. Here is a reference:
I hope my suggestions are helpful, feel free to give me any feedback. Good luck!