Non physical items (which don't need shipping) are still getting a packing slip

Trying to fulfill a bunch of orders. We offer a few non-physical items.

In the order page, the physical items and the non-physical items are separated. Non physical items say underneth “Shipping not required.”

However, for some reason when I go to print a packing slip, it still generates a packing slip for both the physical items, and on a new packing slip the non-physical items.

How can I stop that? I don’t need to ship the non-physical items.

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I have the same exact issue. Can’t figure it out. Shouldn’t be printing a packing slip for those.

3 Likes

Same issue here. I do not need a packing slip for non-physical products and would like an option to generate a packing slip for only items that require shipping.

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