Not Getting Customer data properly

Technical Q&A
1

Not getting the customer details like first name, last name and email after hitting the API.

end point - admin/api/2024-04/customers.json

2

Hey @DeepakGoswami

I hope you’re doing well!

Could you please provide me with some logs or API responses? Additionally, I believe you have to request permission from Shopify to access certain customer fields via the API.

3

Hello Hardik,

Here is the response that we are getting after the API hit-

{“customers”:[{“id”:6859268259894,“created_at”:“2024-06-07T17:39:58+05:30”,“updated_at”:“2024-06-07T17:39:58+05:30”,“orders_count”:0,“state”:“disabled”,“total_spent”:“0.00”,“last_order_id”:null,“note”:“”,“verified_email”:true,“multipass_identifier”:null,“tax_exempt”:false,“tags”:“”,“last_order_name”:null,“currency”:“INR”,“addresses”:[{“id”:8025632047158,“customer_id”:6859268259894,“company”:“566655”,“province”:“Karnataka”,“country”:“India”,“province_code”:“KA”,“country_code”:“IN”,“country_name”:“India”,“default”:true}],“tax_exemptions”:,“email_marketing_consent”:{“state”:“not_subscribed”,“opt_in_level”:“single_opt_in”,“consent_updated_at”:null},“sms_marketing_consent”:{“state”:“not_subscribed”,“opt_in_level”:“single_opt_in”,“consent_updated_at”:null,“consent_collected_from”:“SHOPIFY”},“admin_graphql_api_id”:“gid://shopify/Customer/6859268259894”,“default_address”:{“id”:8025632047158,“customer_id”:6859268259894,“company”:“566655”,“province”:“Karnataka”,“country”:“India”,“province_code”:“KA”,“country_code”:“IN”,“country_name”:“India”,“default”:true}},{“id”:6851297280054,“created_at”:“2024-06-03T18:04:31+05:30”,“updated_at”:“2024-06-04T13:56:41+05:30”,“orders_count”:0,“state”:“disabled”,“total_spent”:“0.00”,“last_order_id”:null,“note”:“Notes testing”,“verified_email”:true,“multipass_identifier”:null,“tax_exempt”:false,“tags”:“tags”,“last_order_name”:null,“currency”:“INR”,“addresses”:[{“id”:8018286772278,“customer_id”:6851297280054,“company”:“360DegreeCloud”,“province”:“Andaman and Nicobar Islands”,“country”:“India”,“province_code”:“AN”,“country_code”:“IN”,“country_name”:“India”,“default”:false},{“id”:8017114398774,“customer_id”:6851297280054,“company”:“360 Degree cloud”,“province”:“Uttar Pradesh”,“country”:“India”,“province_code”:“UP”,“country_code”:“IN”,“country_name”:“India”,“default”:true}],“tax_exemptions”:,“email_marketing_consent”:{“state”:“subscribed”,“opt_in_level”:“single_opt_in”,“consent_updated_at”:“2024-06-03T18:04:32+05:30”},“sms_marketing_consent”:{“state”:“subscribed”,“opt_in_level”:“single_opt_in”,“consent_updated_at”:“2024-06-03T18:04:32+05:30”,“consent_collected_from”:“SHOPIFY”},“admin_graphql_api_id”:“gid://shopify/Customer/6851297280054”,“default_address”:{“id”:8017114398774,“customer_id”:6851297280054,“company”:“360 Degree cloud”,“province”:“Uttar Pradesh”,“country”:“India”,“province_code”:“UP”,“country_code”:“IN”,“country_name”:“India”,“default”:true}}]}

Could you please suggest what is the best solution for getting the details

4

Hello @DeepakGoswami

I think you have to take permission for the field. Please check this docs which one help you https://shopify.dev/docs/apps/launch/protected-customer-data#request-access-to-protected-customer-data .