Retrieve Customer response is not giving all fields

Retired Boards Appdev Customers Discounts And Orders
1

Hi Team,

I am using the 2024-04 version of Shopify api. I am working with Retrieve Customer API and am seeing a weird behavior of first_name, last_name, email and phone fields missing from the response. Can you please help me understand this behavior. Thanks in advance!

https://your-development-store.myshopify.com/admin/api/2024-04/customers.json

https://your-development-store.myshopify.com/admin/api/2024-04/customers/207119551.json

Thanks,

VKH

2

I am using a free trial version of Shopify. Can you confirm if the basic version of Shopify API(2024-04) does not return PII(Personally Identifiable Information) like first_name, last_name, phone, email in its retrieve customer api response.

Thanks,

VKH

3

Hey @VKH ,

This isn’t necessarily a limitation of the API version, but a limitation on the store plan. In order to access PII through a custom app, the store will need to be on the Shopify plan or higher.

If you’re looking to do some testing, I would recommend setting up a development store for that: https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores

Development stores have all of the features of the advanced plan, so you won’t experience this limitation.

Hope that helps,

  • Kyle G.