Hi, I have one Shopify store, with multiple locations and five warehouses each servicing a different region:
US location >>> US warehouse
Canada location >>> Canada warehouse
UK location >>> UK warehouse
Europe >>> German warehouse
Row >>> China warehouse
Each warehouse has different inventory. Based on where a customer is located, Shopify should display the correct inventory available for a product based on the customers location.
However, we have daily examples where this is not happening and we are selling product which should be out of stock.
Is this normal? Is it a known bug? If it isn’t a bug, is there something we can do to fix it? Or, alternatively, is there an app that can help that’s reliable?
1 Like
@JessReading
no sorry that’s not possible, Shopify doesn’t allow to multiped inventory management
Hi @JessReading ,
Depending on the theme, you can customize it to show inventory based on geolocation (detected or customer selected). It should be pretty easy to do.
However, how do you currently configure which warehouse to route the orders to? If you haven’t been able to do that, please take a look at Order Fulfillment Guru. You can setup the auto location assignment based on inventory AND shipping destination in under 5 minutes.
Thanks for your response.
In terms of the theme, we’re using Symmetry. Are there themes you can recommend which allow you customize inventory based on location?
In terms of how we currently do this, the shipping tables pair warehouses with the locations that they fulfil. When an order comes through Shopify tags the order with the appropriate warehouse based on order location.
Thanks
Jess
Hi @JessReading
I don’t have a recommendation on theme. I’m sure most Shopify theme developers will know what to do.
As for fulfillment, does your current setup work with mixed orders? One order that needs to be fulfilled by multiple warehouses based on inventory availability AND shipping destination?