Hi! When a customer places an order on my site, I get the notification email in my Spam folder, how and what settings do I need to change in order to get the notification in my inbox? Thanks!
Topic summary
A Shopify store owner is experiencing an issue where order notification emails are being automatically filtered into their Gmail spam folder instead of the inbox.
The Problem:
- Order confirmations consistently land in spam
- This affects the store owner’s ability to promptly see new orders
Seeking Solution:
The user is asking what settings need to be changed to ensure these notifications reach the inbox properly. This appears to be an unresolved technical issue requiring troubleshooting guidance.