order tracking page with order history similar to amazon

Shopify Discussion

Topic summary

A merchant is seeking guidance on implementing an Amazon-style order tracking page that displays both real-time tracking information and complete order history for customers.

Current Limitation:

  • Shopify’s native order history feature is basic and lacks live tracking updates
  • Customers can view past orders but without integrated tracking functionality

Suggested Solution:
A third-party app (ParcelPanel Order Tracking) is recommended, offering:

  • Branded tracking page creation without coding
  • Consolidated view of all customer orders
  • Automatic synchronization with 1400+ shipping carriers
  • Automated notification system (email/SMS) to reduce support inquiries
  • Upselling capabilities on tracking pages

A working example from Southstar Drug demonstrates how this creates a branded post-purchase experience. The app offers a free plan and 30-day trial for testing.

Status: Solution proposed but not yet confirmed as implemented by the original poster.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

hello everyone! good morning.

can anyone please guide me with how to add order tracking page similar to amazon and also which can show order history to the customer

thank you

2

Hey @momsabhiruchi,

Shopify doesn’t natively give you that Amazon-style “all my orders + tracking info” page. Customers can log in and see order history, but it’s pretty barebones and doesn’t show live tracking updates.

If you want something closer to the Amazon experience, you’ll need an app that builds a branded order tracking page with order history baked in. For example, ParcelPanel Order Tracking lets you:

  • Create a “Track My Order” page on your store (no coding)

  • Show customers all their orders in one place, not just the latest shipment

  • Syncs automatically with 1400+ carriers, so tracking is always up to date

  • Send automated updates (emails, SMS) to cut down on “where’s my order?” support tickets

  • Add upsells or product recommendations right on the tracking page

Here’s a real example: Southstar Drug’s ParcelPanel tracking page. They’ve used it to turn post-purchase into a brand experience instead of sending people off to random courier sites.

There’s a free plan + 30-day trial if you want to test it out.

Hope this helps a bit! If it does, feel free to mark it as a solution so others can find it too :blush: