P.O. Box instead of real business address for customer notifications

Shopify Discussion
1

Hello,

I want to use a P.O. Box for communication/notification emails instead of my business address. How can I change this without affecting the billing address? I checked General → Store Details, but that seems to be for billing, and I don’t want to change that.

Any help will be greatly appreciated.

2

Hi, @SimonaL !

Thanks for your post. Can you clarify whether you’re looking to change the email address that your customer receives email notifications from (such as order confirmations) or do you want to change the address that the orders ship from?

I look forward to assisting you further!

3

Hi Greta,

I am looking to change the email address that my customers receive email notifications from.

Thank you!

4

I appreciate the additional details @SimonaL !

To make this change, you can follow the steps outlined in this helpdoc. If you have any problem with those steps, please feel free to let us know!