Hi, How do I change my packing slips so that it does not create 2 packing slips when a physical and a digital product is ordered at the same time.
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We are currently working on a solution for this on our website, I will keep you posted.
I did some testing on some things and you need to create a different location to house all of your Digital products. This will create 2 warehouses and you can then select which warehouse to print the packing slip from. I hope this helps. You can Bulk move locations.
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We use ProtectMyOrder for our shipping protection and they sorted this out for us. Maybe contact them and ask?