payment fail

Topic summary

A user is experiencing a payment processing issue during checkout. They report receiving order approval emails, but the payment amount is not being deducted from their account. This creates uncertainty about whether orders are actually being processed and paid for, potentially affecting order fulfillment. The issue remains unresolved with no responses or solutions provided yet.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

When I try to order my product, the money is not being charged. I receive an approval email, but the money isn’t deducted.