Hello I need Help. I can’t change my payment method in my store and my Shopify account is temporarily closed because of no payment and I want to add another card to pay but it always shows the card is declined for any card I enter.
Topic summary
- Core issue: Unable to change the payment method on a Shopify store; the account is temporarily closed due to non-payment.
- Symptoms: Every new card entered is declined, blocking attempts to add a different card and pay.
- Context: No error codes or troubleshooting steps provided; the tag “css” appears unrelated to the billing problem.
- Status: No resolution or actions confirmed; the user is requesting help. The discussion remains open with key unanswered questions (e.g., why all cards are declined and whether this is a Shopify or card/bank issue).