PIN on a giftcard

Payments + Shipping & Fulfilment

Topic summary

A merchant is inquiring about adding PIN numbers to their Shopify gift cards, which currently only feature the standard 16-character code.

Motivation:

  • Many companies have adopted PIN systems for gift cards
  • PINs help prevent bot attacks on online gift card balance checkers
  • Adds an extra security layer for card validation

Current Status:

  • The merchant’s gift cards lack PIN functionality
  • They’re seeking confirmation whether Shopify natively supports this feature

The question remains unanswered, with no responses yet indicating whether Shopify offers built-in PIN capabilities or if third-party solutions would be required.

Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.
1

Hello

Currently, our gift cards only have the “standard” 16 characters. However, we have noticed that many companies have moved to add a PIN. This is especially useful when there is an online gift card balance check to block Bots, etc.

Does Shopify have the option for us to have PIN numbers on our gift cards?

2

anyone have PIN’s on their giftcards?