Place order with Manual (Custom) Payment Method

Shopify Apps

Topic summary

Shopify app under development aims to enable orders via a manual (custom) payment method (offline payments like bank transfer/COD). The app instructs merchants to add a manual payment method in Shopify settings.

Issues reported on a development store:

  • Storefront checkout does not allow selecting the manual payment method; Shopify blocks placing the order. The post asks if storefront orders with a manual method are possible on dev stores and how to enable them. Attached screenshots are central to the problem.
  • When creating an order from Shopify admin and selecting the manual method, the order is marked Paid automatically. The author seeks a way to have such orders created with Pending status instead.
  • Clarification requested for live (paid) stores: if a customer checks out with a manual method from the storefront, what payment status will appear in Shopify admin?

No answers or resolutions yet. Key questions remain open regarding dev-store limitations and controlling payment status for manual methods.

Summarized with AI on December 27. AI used: gpt-5.
1

We are making a Shopify app that will provided the orders with manual (custom) payment method. We provide instructions to store admin to add manual payment method. We are facing 3 problems are given below:

  1. Our concern is that when we place the order from storefront on the development store then Shopify does not allow to place order with the manual payment method. See the attached screenshots. Is it possible to place this type of order from storefront and how?

  2. When we place the order from the store admin then we select this manual payment method. After that the order status becomes the paid on the development store. Could you me show the way how to place the manual payment method order with pending status from Shopify admin?

  3. Also, let me know payment for the live (paid) store. When a customer place a order with manual payment method from storefront on the live store then what is the payment status of that order in the Shopify admin?

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