I am now on 1$ plan and after that 25$ will be charge on my account but now due to some issues I am unable to continue my store so my plan is to switch to starter plan for 2 to 3 month and after that again I will switch my plan to basic or some other plan and properly customize my store and also run it properly…is it possible??
Topic summary
- Main issue: User on a $1 promotional plan (set to become $25) wants to temporarily switch to the Starter plan for 2–3 months due to store issues, then upgrade back to Basic or another higher plan once ready.
- Latest update/answer: Support confirms this is possible; plan changes are allowed and upgrading to a higher plan later can be done.
- Outcome: Question answered with confirmation that temporary downgrade and later upgrade are permitted.
- Open details: No specifics provided on billing proration, exact switching steps, or any feature limitations during the temporary downgrade. Discussion appears resolved without further action items.
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Hi @JOYIA18323 !
Yes, this is possible. You can always upgrade to higher plan.