Plan switch

Topic summary

  • Main issue: User on a $1 promotional plan (set to become $25) wants to temporarily switch to the Starter plan for 2–3 months due to store issues, then upgrade back to Basic or another higher plan once ready.
  • Latest update/answer: Support confirms this is possible; plan changes are allowed and upgrading to a higher plan later can be done.
  • Outcome: Question answered with confirmation that temporary downgrade and later upgrade are permitted.
  • Open details: No specifics provided on billing proration, exact switching steps, or any feature limitations during the temporary downgrade. Discussion appears resolved without further action items.
Summarized with AI on December 28. AI used: gpt-5.

I am now on 1$ plan and after that 25$ will be charge on my account but now due to some issues I am unable to continue my store so my plan is to switch to starter plan for 2 to 3 month and after that again I will switch my plan to basic or some other plan and properly customize my store and also run it properly…is it possible??

1 Like

Hi @JOYIA18323 !

Yes, this is possible. You can always upgrade to higher plan.