Please help

Topic summary

Issue: A black bar appears across the middle of the storefront page and disappears when the user scrolls further. One screenshot was shared to illustrate the issue.

Requested info: Responders asked for the store URL and access password (if applicable) to inspect the site directly and provide a solution.

Context: Category is Store Design with Setting-Up and troubleshooting tags. No theme details, recent changes, or console errors were provided.

Status: No diagnosis or fix yet. Next step is for the original poster to share the store link (and password, if any) so troubleshooting can begin. Discussion remains open and unresolved.

Summarized with AI on December 22. AI used: gpt-5.

Im not sure why this black bar is in the middle of my page. How do i remove this? If i scroll farther it goes away.

1 Like

Hello @Tripnchill
would you like to share your store URL and password if any please.
so i can check and provide you possible solution for your question.

Hello @Tripnchill
Our team is ready to help you.
Please share your website address and access password (if necessary) so that we can check and assist you.