PLEASE HELP 
My Shopify account is deactivated, but it withdraws money from my card for the subscription, how can I delete the subscription, please help
Topic summary
- Main issue: A deactivated Shopify account is still charging the linked card for a subscription (plan), and the poster wants to delete/cancel the subscription.
- Context: Tagged as shopify-payments, but the problem concerns ongoing subscription billing despite account deactivation.
- Details: No steps tried, evidence, or additional information provided (no images/attachments).
- Outcome: No answers or guidance yet; no actions taken or solutions identified.
- Status: Unresolved/open.
- Open questions: How to cancel subscription/billing when the account is deactivated; whether refunds are possible; which support channel (Shopify Support/Billing) can stop charges.