Prevent Split Shipping

Shopify Plus
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I have 2 warehouse Locations. NY and NV

My ERP system can’t handle a single transactions shipping from 2 warehouse.

I have “Split shipping” turned off. But some customers when the items are not available at a single location still are able to checkout with an order that’s split.

I contacted Shopify Support and they said to prevent it I would need a 3rd part App.

Any suggestions?

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2

Split Shipping being turned off doesn’t turn off the underlying logic for splitting orders based on fulfillment location. Shopify automatic splits orders when items are located at different fulfillment locations.

What can you do?

  1. Make sure your products can be fulfilled in a single location.
  2. Update Shipping profiles accordingly, also checking location and removing rates that shouldn’t be applied.
  3. Find another erp solution to allow for shipping from multiple locations in a single transaction.