It clearly says in the wording that if one location can’t fulfill the whole order, it will get split and assigned to multiple locations. If this is the case why does Shopify instead insist on overselling and cause the inventory on a single store to become negative?
This has made shopify borderline unusable as we are a business with multiple locations around the province with varying inventory levels!
Hi @VIW ,
Can you describe a bit more of what you are trying to do?
For example, we know in scenario like this, this will happen:
Location 1 has 1 quantity
Location 2 has 1 quantity
If customer buys 2 quantity, and if Location 1 is the default location, then Location 1 will end up with -1 quantity instead of spreading the order to 2 locations.
We haven’t found a way to resolve this yet.
This is my exact problem. However, it shouldn’t be a problem and should work as it is clear stated in the wording “get split and assigned to multiple locations”.
It would seem like a no brainer to implement a fix and not create negative inventory. It saddens me that in 2022 when the world has transitioned online that Shopify refuses to listen to its customers and update their product.
To make matters worse I also have not found an app that can fix this! (Which is usually their deflection/answer to every question)
