Hi,
On desktop the cart seems to work, you can add products to the cart as well as multiple variants but on the mobile site, it’s acting like some code is broken or something. You can’t add anything to the cart. Please if someone can help me figure this out as it was brought to my attention by a customer
Please provide your website @CatearLtdCo , no one can determine the issue without seeing the storefront website.
My apologies it is https://catearltdco.com
Without having to go in depth. What changes have you made, via the cart liquid or theme liquid or theme js liquid?
I think it’s the Minimal theme but honestly, that’s the thing, I don’t recall making any changes via the cart liquid but I did add the Avada SEO & Ultimate Trust Badge. I removed them but I am not sure if this caused the issue or what. I’m quite confused honestly. Any help will be more than appreciated.
Go to the theme editor, click on the cart liquid in both of the template and section folders, and see if there is a previous version.
Example below, if it’s been editted then itll have the below
Revert them to a previous change. You can use a code compare tool found online to see what the nchanges were
Unfortunately under both, I do not see Older versions, I was hoping that was it! lol
If you can give me access to the store, I can quickly skim through the js file and see the cart error Im seeing.
Sure, how would I go about doing that?
Add me as a staff member, john@bluish.com.au. Give me theme editor access
checking few things, avada showing few errors on home page
Can you remove that app for now
The crazy part is that the app has been removed.
Hey @CatearLtdCo , can you turn on your payment settings. Or has the checkout disabled? If we can turn on checkout.
Hey @JohnFromJotting it shouldn’t be disabled but if you can check now, everything should be good.
Hi @CatearLtdCo
OK! i just noticed, when switching to a different theme to see if it gets the same error. It shows the exact same cart page from minimal theme. There is something happening, what apps do you have? If you publish the debut theme, it goes from debut theme, then when you go to cart page, it goes back to minimal theme. Very odd!
I did have PageFly but I deleted that app as well. Currently, I have Automizely, Facebook, Google, Kiwi Size Chart, Rollo, Shipstation, Shopify Email, Shopsync & Snapchat Ads.
This is currently what I’m seeing now, I’m at a loss. I’ve tried deleting things, uninstalling apps & nothing so far has worked! HELP! LOL!
I don’t see that anything, but now I don’t see any products loading on cart page. I suggest deleting all your apps and starting again, something is definitely triggering something
I don’t know if its pagefly or what.
Yes, I deleted everything but every time I try a new theme I’m still being taken to my old store with that error. This is really weird, I did delete the PageFly Asset file so I don’t know if that played a part but it’s between Avada & PageFly! Smh..When you say deleting my apps and start again, you mean completely because if so that’s what I’ve done & currently doing but still running into issues.
ye deleting everything, delete theme and then install a fresh theme from app store.
