Product Description only part showing

Topic summary

A Shopify store owner reports that product descriptions are displaying only partially without a “see more” button or expansion option.

Proposed Solutions:

  • CSS Override Approach: One user suggests adding CSS code to the theme files (theme.css or base.css) to remove max-height restrictions and force full visibility of .product__description elements.

  • Alternative Fix: Another contributor recommends either clearing HTML from the product description or adding custom CSS targeting .product__description .product-information .media-left with position adjustments.

Current Status:

  • The store owner shared their product page link for diagnosis.
  • Initial CSS solutions have been attempted but unsuccessful.
  • An error screenshot was posted (IMG_1991.jpg) showing the issue persists, though specific error details weren’t described in text.

The problem remains unresolved, with troubleshooting ongoing to identify why the CSS modifications aren’t working as expected.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

Recently my Product Description have only been part showing. There isn’t a button to say see more. It just shows a very small description. How can I change this to see all of the Product Description

1 Like

Could you share the link to your product page?

1 Like

Hi @yarnshopuk ,

  1. Go to Online Store → Theme → Edit code.
  2. Open your theme.css / based.css file and paste the code in the bottom of the file.
.product__description {
  max-height: none !important;
  overflow: visible !important;
  display: block !important;
}

Thanls!

Thank you, yes it’s https://yarnshopuk.com/products/bobbiny-jumbo-9mm-braided-cotton-cord-mustard

Please open your product, clear the HTML in your description, or add this code to Custom CSS in Sales channels > Online store > Themes > Customize > Theme settings

.product__description .product-information .media-left { positon: relative !important; }

Thanks. Unfortunately this didn’t work

Hi, it just comes up with this error