product photos not changed when click on colors ella 3 theme

Store Design
1

in product page photos doesn’t changed when click on colors
shadowsy.co

colors photo problem.png
colors photo problem.png1855×813 266 KB

here i click on blue color but photo still in red color

2

Hi @shadowsy ,

I have checked and there are too many JS errors arising, it gives errors for the whole product page, you include clicking variants.

Screenshot_20.png
Screenshot_20.png1902×477 74.5 KB

So when you change variants it throws an error and can’t change the image, and the value when adding to cart.

I recommend you to contact the theme developer directly, only they can help you debug and check it as quickly as possible. Because JS code is minify, so it will be difficult for someone else to debug it for you. Refer https://halosoft.ticksy.com/?envato_item_id=9691007

Hope it helps!

1 Like
3

hi thank you for your reply
ill try to contact for them

4

Hi @shadowsy ,

If it helped you solve your issue, please mark it as a solution. Thank you and good luck.

5

I try to open a new ticket but should have proof I buy this theme but I don’t buy it
I got it from the designer and he installed it in my store a year ago and was 100% working
but now some problems there in my site
what should do

6

Hi @shadowsy ,

Yes, premium themes always require a purchase code. If so you need to hire experts for it, they will help you debug everything, because it’s hard for me to test it through the link site.

You can refer to the group: https://community.shopify.com/c/Shopify-Ecommerce-Jobs/bd-p/shopify-job-board

7

thanks for your help I talk with the designer who installed the theme and he will try to fix this problem
ty

1 Like