Product Recommendations Section not showing - Studio Theme

Hello,

I’d like to have the section “Product Recommendations” on each product page but for some reason, it is not appearing on some pages. For example, when you click the product “BELLA” there is a product recommendations section but the section is not appearing on the “SOUR GREEN” product page.

How can I solve this problem?

https://www.noonelikeyouny.com

Thank you for your assistance in advance.

1 Like

Hi @NOLY ,

It could be that there isn’t enough data on your store yet for the product recommendations algorithm to be showing recommended products. The criteria that the algorithm uses depends on a merchant’s online store, as well as their plan, however there are the following criteria in general:

  • Purchase history - Finds products that have historically been purchased together.
  • Product description - Finds products with similar descriptions.
  • Related collections - Finds products from collections that the current product is part of.

You can refer to this document to learn more about the criteria.

I hope my answer helps.

@NOLY

oh sorry for that issue can you try again enable / disable or Download Fresh theme again

Thank you for your reply.

Can you explain how to try to enable / disable in detail?

Hey,
I think you’ve disabled product recommendations on that page. Try rechecking it may be.

However, apps like WISER make product recommendations a lot easier. I was using the default product recommendation feature from Shopify, but I didn’t find it as effective as I thought it would be; plus, you don’t have enough features to experiment with. WISER helps you recommend personalized products based on what your customer wants or is looking for. Their features are insane and allow you to recommend products in eight different types.

I am sure you would like to use it for product recommendations. Check it out here.

Hi @NOLY ,

You can disable/enable Product Recommendation from your theme editor:

  • From your Shopify admin, navigate to Online Store > Themes > Customize

  • From the page select menu, choose Product Pages > Default Product

  • Scroll down to find Product Recommendation and click on the Eye icon to disable/enable it.

I hope it helps.