Hello shopify support
I have an issue in my product slideshow
It doesnt show fhe images corectly
Please can you help me fix my store
This is my store link with the problem
https://englander-eg.com/collections/pocketed-coil/products/relax?variant=40180290977946
Hi, @AhmedKing !
Rae from Shopify here. Thanks for reaching out about your product slideshow. I’m happy to help out!
I took a look at your site using the link you provided, and it looks like the main product image isn’t changing when the other product images are clicked on. Is that the same issue you’re seeing on your end? If not, can you please tell me a bit more about the troubles you’re experiencing?
Can you also please confirm which theme you’re using? You can find this information directly in your Shopify admin under ‘Online store > Themes > Current theme’.
If you’re using a Shopify-developed theme, this may be something that our team can help look into. However, if you’re using a third-party theme instead, it’s best to contact your theme developers directly for more help with this. If this applies to you, here are the steps needed to speak with your theme developers.
Please keep me posted on the above!
Hi, @AhmedKing !
I wanted to check in with you here to see if you still needed help with your product slideshow?
If so, please don’t hesitate to check out my previous reply, and respond back to me here with more information. I’m happy to help further!
Cheers,