Yesterday, like I normally due, I started moving some stuff around to refresh. All of the sudden, when you click on a collection, there are no products. When I look at the admin side, all the products are under the collections so its not a mislabeling. I have tried for hours and hours and hours to figure it out. I can’t even sell like this. I made a new collection to see if maybe I could redo them all and after making a new collection, same thing, no products. I remember the onlly thing i did different was it asked if i wanted to change how many items per page and I did and now can’t find it, HELP
Topic summary
Storefront collection pages show no products, despite products being correctly assigned to those collections in the admin. Issue affects all collections linked from the homepage, preventing sales, and persists even with a newly created collection.
Context and recent change: The only noted change before the issue was adjusting the “items per page” (pagination) setting; the user can’t find that setting again to revert. No theme, filter, or tagging mislabeling is reported from the admin view.
Troubleshooting done: Verified products are attached to collections. Created a new collection as a test; it also displays empty on the storefront. Spent extensive time attempting fixes without success.
Requests and responses: A helper asked for the affected collection page URL. The user provided the site (rockmyllama.com) and clarified that any collection clicked from the front page shows no products.
Status: Unresolved and ongoing. Awaiting further diagnostics or guidance after reviewing the provided URL; no concrete cause or fix identified yet.
Hi @Rockmyllama
Could you share your collection page URL that you got the issue?
Just on my front page of my website are the collections. If you click there any collection you will see no products.