Products in Shopify collections suddenly stopped displaying for a store using the Prestige theme, despite correct backend setup and prior stable operation (example link provided). Collections are category-style pages that list grouped products.
Another merchant on the Motion theme reported the same behavior the same morning, suggesting it’s not theme-specific. Individual product pages remained accessible via search, indicating products still exist but aren’t populating collection lists.
A tentative workaround: temporarily publish an older theme, then immediately re-publish the current theme. This cleared the issue for the original poster. It’s unclear whether this action fixed it or if the platform resolved it coincidentally.
No confirmed root cause or official Shopify update is provided. Status: resolved for one user via theme toggle; others experiencing the issue may try the workaround. Open question: underlying cause remains unknown.
I have the Prestige Shopify theme, it has been live about a month with no issues. However, all products have just disappeared from all collections (see example: https://holmeandmoss.com/collections/womens-classic-knot-headbands).
Everything looks set up correctly in the backend and has been working fine with no issues, but they have just disappeared.
Any help would be much appreciated.
We are using the Motion theme and experiencing the same issue this morning. You can still visit an individual product page if you use the search function.
Thanks for your reply 
, looks like it’s a Shopify issue then, rather than theme specific. Have you had any luck with finding a solution?
I did just publish an old theme, then immediately published my current one, and the issue is no more! I’m not sure if that is what fixed it, or if that’s just a coincidence and it’s just fixed itself, but may be worth trying at your end?