Products dont show in collection

Shopify Discussion
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Hello, I cant figure out why my products are not displayed on the collection page. The products will show when i click the remove all filters, but i cant manage to find out how to show the products without clicking on the remove all filters button, or unfilter the page.

Thank you for any response to this problem

1 Like
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Hi @Essi00

You seem to be applying the filters automatically. Can you share your website so we can take a look?

3

Hey @Essi00

Here, I want to write some troubleshooting tips.

  • Check Collection Settings
  • Clear Cache
  • Use a Different Theme
  • Inspect Filter Conditions
    Please note, these are just some basic troubleshooting steps; the problem could be in the code, which I cannot guess without checking the code.
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How can i take away the filters? The store is not published yet so i cant show it

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Hello - I’m having the same issue. All products are active and listed in the appropriate collection. There are 9 total in the collection, but only 2 are showing here in the collection page:

https://uniparty2024.store/collections/real-american-hero

Do you think you could help me? Theme is Dawn. Thank you!

6

Hi, @Essi00

Thanks for posting to the Community Forums.

There are a few things that could be preventing your products from displaying in your collections. Can you provide a link to the collection in question? The screenshot you show is from your theme editor, not your live site.

When troubleshooting, first check your collection filters. In your Shopify admin, head to Products > Collections and select the collection in question. Look for any filters that may be restricting the display of your products. Ensure that the filters are set correctly and not excluding any products unintentionally.

Next, you’ll want to verify that your products have the appropriate tags and variants assigned. Filters on the collection page are often based on these attributes. Make sure that the products you expect to see are correctly tagged and have the necessary variants selected.

Finally, make sure you have the correct collection linked to the area in which you are expecting the collection and products to display. For example, if in your navigation, check the URL to ensure the collection matches the collection that the products are assigned to.

I hope that helps!

1 Like
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Thank you this worked for me. For some reason, many of the products were listed as available only POS and not online. I changed this and it updated the collection on the site. Thanks.