Hello!
I am testing my payment methods right now and there are no refund notification emails being sent to the emails that I buy from when I refund the money.
What could be wrong?
Topic summary
- Issue: During payment method testing, refund notification emails were not being received by the purchaser email addresses.
- Resolution: The poster realized they had not selected the “send notification” option when issuing refunds; checking this box resolves the problem.
- Status: Resolved; no further actions or ongoing questions.
My bad. Just didn’t check to send the notification.