Hi, @leosmith6 !
Thanks for posting in the Shopify Community. It sounds like a payment may have been authorized on your card, but it likely won’t be posted. I recommend contacting your bank or payment provider to confirm, and they can assist you with removing the charge if it is posted.
For context, even if the error was due to something on Shopify’s side, we wouldn’t be able to provide you with a refund ourselves. This is because Shopify is a software that merchants use to create online stores, but we’re not involved with the business operations of these stores. The merchant can contact us directly if they need assistance with processing a refund.
Please let me know if you have any other questions!