I’m trying to reinstall the depo app, before I installed it smoothly but as soon as I uninstalled and tried reinstalling, I cannot even add it in my store . Shows this error. And i found online some other people also faced this , they told to uninstall or remove code from database, I’m kinda new so don’t know how to do that.
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Running into the same issue here, I’m on a development stage and I can’t access to the app after I uninstalled it.
@JasnoorSingh My workaround for this was to find the database file (if you are using the React template then it will be in the web folder from root, probably something like web/database.sqlite. After this I used DBeaver (https://dbeaver.io/) to connect to that database and I deleted the row containing the app. Hope it works.
Anyway, for what I’ve reading, the way to avoid this is to create a webhook and delete it from there.
Hello @JasnoorSingh ,
I’m Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5 million in sales from Google Search, on autopilot.
If it’s helpful to you, please let me know by giving it a like or marking it as a solution.
See the URL you are seeing in the browser while you are getting the error message. Is it the correct URL you are expecting while adding the app?
Upon uninstalling the app, you need to delete the records from the database saved for your shop while you added the app initially.
While uninstalling the app you have to make sure to remove the records for the shop from your database.
Try the re-install your app after removing all records from the database.
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Gina
flareAI
contacted app admin and he uninstalled it completely from his backend and then it worked