An app detects user data and toggles a customer’s taxExempt (tax-exempt) flag during checkout. The checkout then updates inconsistently: sometimes taxes are added/removed via an automatic refresh, other times nothing changes.
A manual page reload (F5) reliably applies the correct taxes, causing customer complaints when auto-refresh fails. The core ask: a supported way for a checkout extension to programmatically force a refresh/recalculation when tax status changes.
Several developers report the same behavior and request any workaround or API; one notes seeing other apps achieve this but cannot determine how.
No solutions, code samples, or official guidance are shared. Status: unresolved; the key open question is how to trigger a checkout recalculation/refresh from an extension after changing tax-exempt state.
No images or attachments are provided; the discussion focuses on expected vs. actual checkout behavior.
Hello, we’re developing an app which detects some user data and turns the customer into taxExempt or vice-versa.
The problem is, despite the customer is correctly updated the checkout, randomly refreshes (removing or adding the taxes) or not does anything at all.
When it doesn’t do anything, a reload (F5) will trigger the magic, but my customer complains that the solution isn’t working for everyone.
How can i “refresh” the checkout from the extension?
Regards
Hi, I’m running into the same issues. I’ve seen apps doing this but can’t figure out how.
Have you found a way in the meanwhile?
Hi, Did you ever find the solution, will be greatful if you could suggest
I am also looking for a solution to this.