remove the question mark near shipping in the check-out

Topic summary

A user wants to remove the question mark icon next to “Shipping” on the checkout page while using the Impulse theme.

Key Points:

  • The question mark links to Shopify’s shipping information help documentation
  • This element is controlled by Shopify’s default checkout system, not the theme itself
  • Standard Shopify plans do not allow customization of checkout page elements

Possible Solutions:

  • Shopify Plus subscribers can edit the ‘checkout.liquid’ file to remove or modify this icon
  • For non-Plus users, this customization is currently not possible through theme settings or custom code
  • One responder requested the store URL to investigate further, though the limitation appears to be platform-level rather than store-specific
Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.

How can I remove the question mark next to the word “shipping” on the check-out page, which links to the shipping information link? i’m actually use impulse theme.

In order to remove the Question Mark icon near the shipping required to check in the Default theme content. Because it’s belong to their. We cannot do any custom code for the checkout so this is related to the customization options.

Thanks

That little question mark icon next to “Shipping” on the checkout page is actually controlled by Shopify itself, not your theme (even if you’re using Impulse). It’s part of Shopify’s default checkout layout and links to their help doc explaining how shipping works. Unfortunately, Shopify doesn’t currently allow you to remove or edit that icon or link unless you’re on Shopify Plus, which gives you access to customize the checkout.

If you are on Plus, you’d need to edit the ‘checkout.liquid’ file to remove or override that element. Otherwise, it’s not something themes like Impulse can control directly.

Hi,

Good morning,

Welcome to the shopify ,

Please share your store URL and if your store is password protected then also provide password too.
Thank you.