Removing pick up from selected products that we only Drop Ship and combining with stock we carry

Shopify Discussion
1

Hi everyone.

I am very new to Shopify and have a question regarding removing the option of pickup of some of our products.

We carry stock on hand which can be processed as a Local Pick up or shipped, but we also have a range of products that are ship only items as they are drop shipped.

I created a new profile in the Custom shipping rates, but it still allowed the customer to select ‘Pick Up’

But if a customer combines the items with stock we have on hand, we then receive an error message ‘No delivery available’ for the items we drop ship.

I am not sure where i have gone wrong. How do I fix this so the customer does not have to place two separate orders, and is unable to select pick up for these items, or do I need an app for this?

If I need an app can you make some good recommendations, please?

Thank you for your help.

2

Hi Katie,

It sounds like what you’re looking for, is a way to:

  • Require items to be shipped, if at least 1 “ship only item” is present in the cart
  • Only allow “local pickup” if all items in the cart are available in on hand stock

But I’m not sure I completely understand the problem.

Did this happen when only “ship only items” were in the cart? Or were some of the items in the cart available for local pick up?

If my assumptions are correct, then you can achieve this using Shopify’s new Delivery Customization API.

You can either build a custom app (guarantees your unique needs are met, but requires a developer), or use an existing “shipping customization” or “delivery customization” app from the App Store.

You’ll also need some way to distinguish between the ship-only items, and the items eligible for local pickup. Some possible options are to use product tags or metafields.

Let me know if this was helpful.

3

Hi,

Thank you, sorry I wasn’t that clear! I essentially want to remove the local pick up and local delivery from selected items that we can only ship direct from supplier. But I don’t want the customer to have to order items seperatly. Also so the below message does not appear on items not available for local delivery or pick up.

Katie31_0-1701773300215.png
Katie31_0-1701773300215.png606×189 10.5 KB

4

Could you possibly share a link to your store, so that I can see how your checkout currently works?

5

Hi,

thank you. Coromandel Equine

from what i can see it’s not something that I can do without purchasing an app.

The ‘Brave Pants’ Range is what would like to have ‘local pick up’ unavailable on as we send these direct from our supplier.

Thanks so much for our help.

6

Hi Katie, happy holidays.

Did you ever find a solution for making some products only available for online purchase?

I’m planning to build a new app that lets you control which delivery options are available for specific products.

Would you be interested in trying it out?

Best,

Tobe