when using a shipping option not in Shopify’s list of shippers you are forced to choose “other”. this shows up in the Shipment is On It’s Way email and order status page as “other” with the numbers next to it.
is there a way to replace the word “other” to something else? it just isn’t clear in the email or order status page that the numbers next to the word “other” is a link to track the item. we have gotten phone calls asking for the tracking due to this even though the customer is looking at the email
thanks!