Retrieving all tracking companies from Shopify

Retired Boards Appdev Graphql Basics And Troubleshooting
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Topic summary

A developer seeks to retrieve Shopify’s complete list of supported tracking/carrier companies via GraphQL or REST API when fulfilling orders.

Initial Suggestion:

  • The availableCarrierServices query was proposed but doesn’t meet the need—it only returns active carrier services (like UPS, Colissimo) configured for the store, not the full list of tracking companies visible on the fulfillment page.

Current Limitation:

  • These tracking companies cannot be retrieved via API currently.
  • The complete list is available only as static documentation on Shopify’s reference docs.

Use Case:

  • The requester imports orders from external marketplaces into Shopify and needs to map carriers accurately.
  • An API endpoint would enable cleaner, automated carrier matching instead of maintaining a static list.

Outcome:

  • The request has been flagged as a feature request with Shopify’s team for potential future API availability.
  • For now, the developer will likely work with the static documentation list.
Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.
1

Hello,
I would like to know if there is a way via GraphQL or API REST to retrieve the list of carriers offered by Shopify when fullfill an order (see photo).

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Thank you for your feedback.

2

Hi Lengow,

Would this availableCarrierServices query work for your use case?

3

Hi Liam !
Thx for your reply !
Unfortunately not, I’ve already tried and it only returns carrier services like UPS or Colissimo in France.
I’m looking for a way to retrieve the full list of tracking companies on the Fillment page of an order. (like on my screenshot)

4

Hi again - from looking into this more it doesn’t look like these companies can be gotten via an API call, but they’re all listed on our reference docs.

5

Hello Liam,
Thank you for your reply !
Do you know if you will propose it in the future ?

For my example, we offer a service that imports orders from other marketplaces into Shopify. However, we sometimes find that the carriers don’t match up very well. We’d like to offer evolution to our customers, but to do so we’d need an exhaustive list of the carriers offered by Shopify.
We’ll probably start with a static list, but in the future, if an API were available, it would make our work much cleaner.

Thx again !

6

I have flagged this as a feature request for our team, so it’s possible this data will be available via the API in a future release.

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