Robots txt file preventing sales

Technical Q&A
1

Hi everyone,

I am getting loads of emails from user that claim to be shopify partners and they are saying that there is an issue with my store. They shared the below but I am not too technical and I dont know what that means. Could anyone please help me with that? Do i have an issue here with robots.txt file or are they just trying to scam me?

Thank you so much in advance.

Please see below the text I got from them:

Robot Txt Disorder Has Infected Your Shopify Store!*

Your store’s visibility is plummeting. Googlebot and other crawlers are blocking crucial pages and crawling sensitive areas. Duplicate content nightmares are unfolding. Your robots.txt file has failed, and your store is suffering.

Symptoms:

  • Disappearing pages from search results
  • Slumping sales and conversions
  • Crawl errors and warnings in Google Search Console

Your Store Is Losing Revenue By The Minute!

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2

Hi @Ahazoh , your robots.txt is fine. The whole Shopify ecosystem uses that robots.txt so I guess Shopify isn’t mad to include incorrect robots.txt rules. The agency is simply using fear to sell you their services.

3

Thank you so much for getting back to me. I feel better now. Thanks