Just at random times, when I log in to my admin account sometimes, it pulls up a blank page. Other times it works fine. I tried clearing my cache, but still get times I get a blank page. If I log in within “private browser”, no issues (just a longer log in time). Any help appreciated. Thanks. (using safari for Mac on an iMac. (Running version OS 15.3.1)
Topic summary
A user experiences intermittent blank pages when logging into their Shopify admin account via Safari on Mac (OS 15.3.1). The issue occurs randomly in normal browsing mode but works consistently in private browser mode, though with slower login times.
Troubleshooting attempted:
- Clearing browser cache (no improvement)
Suggested solution:
Another user who experienced similar Safari issues recommends disabling browser extensions one by one, particularly content blockers, as these can interfere with the admin panel.
Status: The discussion remains open with the original poster seeking additional solutions beyond cache clearing.
That would be great. Already cleared my cache….. what else can I try? Thank you.
Had the same kind of issue on Safari a while back. Turned out one of my browser extensions was messing with the admin panel, especially content blockers. Try disabling those one by one and see if it helps